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Peace of Mind

At Canine Flow, we value our community. We take our responsibilities under GDPR seriously.

This Privacy Policy, provides lots of detailed information. It explains when and why we might collect your personal information and how we use it.

We will not sell, distribute or lease your personal information to third parties. We may use your information to get in touch and reply to your enquiry. We may use the information to provide you with information you request. We only retain personal information for a limited time i.e. for as long as we need it to fulfil the purposes for which we initially collect it.

Privacy Policy

The personal information we collect and what we do with it.

When you purchase something via our website, we collect the personal information you provide ie :
Your name, address and email address.

You can browse our web site without giving us any personal information. However, you can sign up to email marketing. You give permission for us to send you emails about Canine Flow.

How do you consent?

You provide us with personal information to complete a transaction. The transaction may be to place an order, arrange for a delivery or return a purchase. In these instances we imply that you consent to our collecting the data and using it for that specific reason only.

We may ask for your personal information for a secondary reason, like marketing. If this happens, we will either ask you for your expressed consent, or provide you with an opportunity to say no.

By agreeing to this privacy policy you are consenting to Canine Flow to process your information for the purposes outlined below

How can you withdraw your consent?

After you opt-in, you can change your mind at any time. You may withdraw your consent by unsubscribing. Or you can request withdrawal by contacting us using the form on our Coonnect page.

What Security do we have in place?

We commit to ensuring t your information is secure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We use a third party hosting provider. In order to prevent unauthorised access or disclosure, we have put in place reasonable physical, electronic (SSL) and managerial procedures to safeguard and secure the information we collect.

Payment is processed via PayPal. You can read their privacy policy here https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Third-party disclosure

We do not transfer personal information to outside parties. This does not include our website developers or hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

We also use google analytics to analyse traffic to our web site. We do this to find out things such as the number of visitors to the various parts of the site. We collect only anonymous, aggregate statistics. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. . You should exercise caution and look at the privacy statement applicable to the website in question.

Changes and updates

Please visit this page periodically to stay aware of any changes to this policy, which we may update from time to time.

Updated: 01 March 2022